Our management team is comprised of expert payment solution professionals that position our company to provide merchant-focused, technology-driven, and partner-friendly solutions. Collectively, our management team has many years of industry expertise that allow us to deliver compliant payment and recovery solutions to meet the unique needs of our merchants and partners.
Many merchants, both large and small count on Payliance to secure their cash flow in an efficient, reliable way. Payliance provides best-in-class solutions to payments and treasury challenges across several industries and implementation models. We are laser focused on serving our merchants.
Just as important is my role in creating opportunities for our team. We’re not punching a time clock, we’re getting after it. The reward is a fast-paced day and meaningful, career-advancing work for our team members. And the opportunity to work with like-minded people who get up every day working to create something better. We keep each other honest. If it’s not good enough we say it.
We’re serial entrepreneurs with a 20-year track record. 3 companies, 2 public exits with Payliance being the 3rd. We ran a PE fund and have done several buy-side transactions. I learned a ton from smart people at Accenture and JP Morgan Chase earlier in my career.
I’m a co-founder of Payliance and serve in a sales leadership role. I operate every day with the belief that Payliance is successful when we support the success of our clients. That has to be true for our clients as companies and individuals. I spent my early career with a large consulting firm focused on strategy and operational reengineering. After that, it’s been all entrepreneurial. I’ve been part of three interesting and very diverse start-ups. Three different industries, one consistent approach – passion for creating a great value for our clients and our people.
When not traveling to meet with Payliance clients, I live in Columbus, Ohio with my wife and four kids.
Payments should be something that helps a merchant grow their business, not complicate it. As VP of Operations, I take pride in leading a team that puts our merchants first. With responsibility over new merchant onboarding, customer service, and risk management, I believe efficient processes foster long-term relationships.
Born and raised a Buckeye, I moved back to Ohio to join Payliance after graduating from Columbia University and spending some time on Wall Street. When I’m not talking payments, I balance a love of food with an active life style, usually flirting with injury on the weekends in some form of competition. I live in Columbus with my wife and son.
My passion is leveraging, building and innovating technology solutions that differentiate and support our organization and customers. My career has been devoted to technology and developing high performing teams. Over the years, I have been fortunate to learn from very talented people allowing me the opportunity to apply that knowledge to advance organizations through technology.
I was born in South Africa and moved to Australia where I spent most of my childhood. My family then immigrated to the United States and made Columbus our home. I went to The Ohio State University where I graduated in Computer Science. When not at work I love to saltwater fish and spend time at the beach in South Carolina with my wife, two children, our family and friends.
My true passion is adding talent to grow our team. Nothing adds more value to a company than people. I have over twenty years of experience in the full life cycle of Human Resources that has allowed me to contribute directly to the growth of Payliance.
Our employees bring an energetic culture that exemplifies strong values and dedication to the success of our clients and company. I embrace these same values with my family and friends, proving that dedication and pride in your work are rewarded.
Outside of work, I live an active healthy lifestyle and spend my spare time with my family and friends, traveling and relaxing.
A Central Ohio native, I discovered my passion for Accounting early on in high school, and never looked back. I received a BA in Accounting from Wittenberg University, became a certified CPA, and then earned my MBA.
Over the years, I’ve had many experiences in large and small organizations, and involved with both international and domestic activities across a variety of industries. My passion and strength is helping organizations establish Accounting controls, efficiencies, and reporting to support business growth.
Columbus is home for me along with my husband and highly energetic cat, Simba. When I’m not working, I enjoy spending time with family and friends, being outdoors and gaining new experiences. Life is too short not to experience as much as you can, and share those experiences with others.
I am responsible for the major accounts at Payliance. My primary role is to understand our clients and prospects needs and deliver cost effective solutions to help them streamline their operations. I have over 30 years of experience in the payment industry selling and supporting bankcard, stored value and mobile solutions to national merchants.
I reside in Louisville, KY learning to adjust to life as an empty nester with my wife. We have two grown sons.
When working as part of a project team, the “Definition of Done” concept is crucial in determining when requirements have been met and the finished product is ready to be delivered. As Director of Risk for Payliance, my team and I have numerous ongoing projects, and we always ensure that there is a clear and defined conclusion. However, the best part of my role here at Payliance is that there is no “Definition of Done.” Technology, competition and areas of risk are continuously evolving in the Payments world, and I stay energized in knowing that there will always be another problem to solve in order to ensure that our customers are able to process payments safely.
Outside of Payments, I enjoy staying active while competing in individual endurance sports. My nose for risk mitigation was on full display outside of work as I brought along my bear mace for a 200-mile relay race in the Grand Tetons. Your move, DiCaprio.
At the heart of every successful business is a great support team. Understanding how we can best meet our clients’ needs, help them overcome challenges, and provide them with consistent best-in-class service is my top priority. As the Director of Merchant Services, I spend my days making sure that my team is supporting our organizational strategic approach to long-term client relationships. With a strong background in the retail space, I have many shared experiences with our merchant base.
Now that our two daughters are grown, I spend my time outside of work wandering around Columbus with my husband and our rescued greyhound Rockstar, browsing bookstores, antique shops, and boutiques with coffee in hand and an eye out for any unusual finds.
Ever been surfing before? Technology is a bit like catching a wave. If you don’t stay active and alert, it’ll likely pass you by or swallow you up. Payliance is steadily cruising on that technology wave and as the IT Operations manager I couldn’t be more excited to be along for the ride.
I spent my youth balancing the fun of the outdoors with the emergence of widespread internet access. Some thirty years later it sort of still feels like I am doing the same thing. No complaints here! I graduated from the University of Dayton in 2006 where I studied Computer Science. When I am not working you might find me vigorously cheering on my alma-mater, working on a home-project that is destined to take longer than I had previously envisioned, or simply lounging by an open-fire.
I have always been one of those people that could just figure out how to hook up home theater systems with multiple components without an issue. Luckily, this ability comes in very handy in my role as the Implementation Manager at Payliance. I lead a team responsible for making sure all of our merchants are able to connect to Payliance for their payment processing. Whether a merchant has a simple or a complex system, my team is able to diagnose their needs and provide solutions that allow for seamless integrations. Before joining Payliance, I worked in the telecom industry and have had exposure to a variety of different business processes and roles.
I have been a Central Ohio resident my entire life. In my free time, I enjoy traveling and experiencing new cultures, but when closer to home, I always enjoy time with my family and friends. I also volunteer free time to animal rescue groups. I currently live in Columbus with my husband.
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