John Cullen is the Chief Executive Officer of Payliance, where he leads the company’s efforts in providing innovative payment processing solutions to both merchants and consumer installment lenders. Under his leadership, Payliance has become a trusted partner in the financial services industry, known for its ability to deliver value-driven solutions that enhance payment efficiency and customer experience. John’s strategic vision has been instrumental in driving the company’s growth and expanding its market presence, solidifying Payliance as a leader in payment processing.

With over 20 years of entrepreneurial experience, John has founded three companies and achieved two successful public exits. Prior to joining Payliance, he served as Managing Director at Purepay Capital, where he raised a $100M buyout fund and executed numerous M&A transactions. He also founded and led CMS Communications, a telecommunications infrastructure software company, and POV Partners, a technology consulting firm, both of which he successfully grew and sold.

John’s early career includes roles at Accenture and JP Morgan Chase, where he developed a strong foundation in financial services and technology. He holds a Bachelor of Science in Industrial Engineering from Marietta College and is based in Columbus, Ohio.

John Gilbert is the Chief Information Officer at Payliance, where he champions the principle that every transaction matters.

Prior to Payliance, John served as a Senior Technical Consultant at CareWorks Tech and held various leadership roles at Kaseya, including Director of Business Information Systems and Senior Software Engineer. His career also includes positions at ObjAcct, ProjectVillage, and eLedger.com, where he developed and managed financial software solutions.

John holds a Bachelor of Science in Computer Science from Heidelberg University. His certifications include SuiteFlow: Workflows for Developers, Certified System Administrator, Certified Implementation Specialist, and Edge Encryption Technical Accreditation.

Toni L. Richins serves as the Chief Human Resources Officer at Payliance, bringing a unique blend of community spirit and professional expertise to her role.

Before joining Payliance in March 2023, Toni founded and led ConsortHR, a subscription-based HR support service that provided comprehensive HR solutions to various organizations. Her career includes significant roles such as Chief Human Resources Officer at Swiftly, Senior Vice President of Human Resources at Blue Marble Productions, Inc., and Head of People at Angie’s List.

Toni holds a Master’s in Human Resources Development from Villanova University and a Bachelor of Science in Psychology from Ashford University. She also completed an Executive Leadership Program at Belmont University. She holds certifications including SHRM-SCP, SPHR, and Leadership Architect-Competency Modeling.

Shannon Barrow brings over 25 years of comprehensive marketing expertise to Payliance, where she has led the marketing team since September 2022. Her efforts center on showcasing the value of Payliance’s payment, verification, and recovery solutions to lenders, merchants, and their customers, fostering growth through strategic marketing initiatives.

Before joining Payliance, Shannon spent a decade in the FinTech sector, focusing on Mortgage, Payments, Fraud, and Risk Management. She served as Head of Product Marketing at Early Warning Services and Zelle, and as VP of Marketing at First American Docutech, where she translated complex financial technologies into clear, compelling value propositions. Her career includes significant roles in various industries and strategic marketing agencies, driven by a passion for aligning great companies with their audiences.

Shannon earned a BS in Marketing and Communications from the Fashion Institute of Technology and holds certifications in Brand Strategy, Product Strategy, Marketing Strategy, and is currently pursuing a mini MBA in AI for Business.

Mark Bishopp is the SVP, Commercial Operations at Payliance, where he leads a team dedicated to enhancing customer relationships beyond traditional support by developing customized solutions.

Before Payliance, Mark held significant positions such as Chief Executive Officer at Amaryllis and SVP – Head of Embedded Payments/Finance & Partnerships at Fortis. Additionally, Mark has served in various fractional executive roles, providing strategic guidance to numerous fintech and consumer lending companies.

Mark holds a Bachelor of Business Administration in Accounting from St. Bonaventure University.

Tommy Chipman is the Vice President of Channel and Technology Partnerships at Payliance. He brings extensive experience in the payments and technology sectors to his role, focusing on solving payment acceptance challenges for a diverse range of clients, including lending management providers, embedded payment providers, and technology platforms.

Tommy’s career spans digital media, fintech, and blockchain. He started at Flipboard, spent eight years at Visa in roles from Customer Success to Director, then led sales at Blockdaemon. Most recently, he served as VP of Revenue and Partnerships at Locl before becoming an advisor, demonstrating his expertise across various tech sectors.

Tommy holds a BA in Philosophy from San Francisco State University and is based in Bend, Oregon.

Darren Fleishman is the Chief Financial Officer at Payliance overseeing mergers and acquisitions, strategic development, and post-merger integrations.

Before Payliance, Darren was the Chief Financial Officer at Leaderpromos and held a similar role at DHL Supply Chain’s Power Packaging. He also served as a Contract CFO for various post-merger and startup organizations, Senior Director at DHL Supply Chain/Exel, CFO at Residential Finance Corporation, Managing Partner at Stein Fleishman, LLC, and First Vice President at ABN AMRO/LaSalle Bank.

He holds an MBA from Columbia Business School and a BS in Economics from the Wharton School, University of Pennsylvania. His key skills include Mergers & Acquisitions, Business Strategy, and Financial Analysis, and he is a candidate for Chartered Financial Analyst certification. His approach to leadership combines a fact-based perspective, action orientation, and strong CEO partnerships.