Founded in 2007, Payliance is a trusted leader in payments processing, serving businesses across lending, e-commerce, collections, and gaming industries. With over $50 billion processed annually, Payliance supports more than 40,000 merchant locations and over 350 lending clients, enabling them to streamline payment acceptance, reduce costs, and mitigate fraud risks.

Our Payments-as-a-Service platform processes over 11.5 million transactions monthly, ensuring secure and reliable payment processing. With more than 20 years of industry expertise, Payliance supports four core payment methods: Automated Clearing House (ACH), Remote Check Capture (RCC), Credit/Debit Cards, and Real-Time Payments (RTP), and integrates seamlessly with leading Loan Management Systems.

Backed by Serent Capital, a growth-focused private equity firm, Payliance continues to drive innovation and deliver measurable value to its clients.

Job Summary

The Vice President of Compliance and Risk leads the organization’s risk management and compliance functions, ensuring adherence to industry regulations and the effective onboarding and monitoring of customers. This role involves managing a team of specialists, overseeing compliance for payment products, and collaborating with senior leadership to address regulatory requirements and audits.

Essential Duties & Other Duties:

• Participates in the recruitment and selection process to ensure the organization has the necessary talent to accomplish business goals.
• Promotes an environment that encourages self-motivation, teamwork and collaboration.
• Develop and deliver reporting to senior leadership and governance committees, as needed
• Respond to internal and external audits, exams and requests for information. Assist in the evaluation of audit and examination findings/ observations and implementation of corrective action and responses.
• Oversee Compliance management for all payment products (ACH, Remotely Created Checks and Debit/Credit Card) for mid to enterprise sized merchants operating within heavily regulated industries including collections, payday loans, and money services businesses.
• Manage a team of Underwriting and Risk specialists to onboard and monitor customers within the policy and risk profile.
• Formulate and maintain risk management documentation and procedures, including merchant underwriting policy.
• Manage compliance to Nacha, card brand and network rules.
• Drive compliance training initiatives for employees, fostering a culture of awareness and adherence to established policies.
• Educate leadership team and the board of directors on potential impacts of relevant and upcoming changes in both licensing and regulatory requirements.
• Coordinate and oversee external audits and inquiries, ensuring transparency and cooperation in compliance matters.
• Other related duties as assigned.

Minimum Education and Experience Required:

• Bachelor’s degree or equivalent experience
• A minimum of 8+ years underwriting experience.
• Minimum of 5+ years management experience.
• Demonstrated knowledge of the Financial Institutions.

Preferred Education and Experience:

• Understanding and application of Card Brand and network rules, Nacha, UDAAP, FDCPA, FCRA.
• Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration
• ACAMS, APRP, AAP

Knowledge, Skills, & Abilities

• Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to travel as needed.

Work Environment & Physical Demands

In a standard office environment:

• Mix of independent and collaborative tasks
• Primarily desk-based with prolonged computer use
• Frequent interactions with team members and stakeholders, both in-person and virtual
• Occasional in-office meetings with cross-departmental teams

In a remote office environment:

• Remote work from a home office with online collaboration
• Requires reliable internet connection and a quiet, dedicated workspace
• Regular communication with team members and stakeholders via virtual platforms
• Primarily involves sitting for extended periods and working at a computer
• Occasional light lifting, such as laptops or office supplies
• Reasonable accommodations available for individuals with disabilities

At Payliance we offer a competitive and comprehensive benefits package including, but not limited to:

• Competitive salary
• Single and Family Health Insurance plans, including Dental and Vision coverage
• Short-Term and Long-Term disability
• Matching 401(k)
• Competitive Paid Time Off