Founded in 2007, Payliance is a trusted leader in payments processing, serving businesses across lending, e-commerce, collections, and gaming industries. With over $50 billion processed annually, Payliance supports more than 40,000 merchant locations and over 350 lending clients, enabling them to streamline payment acceptance, reduce costs, and mitigate fraud risks.

Our Payments-as-a-Service platform processes over 11.5 million transactions monthly, ensuring secure and reliable payment processing. With more than 20 years of industry expertise, Payliance supports four core payment methods: Automated Clearing House (ACH), Remote Check Capture (RCC), Credit/Debit Cards, and Real-Time Payments (RTP), and seamlessly integrates with leading Loan Management Systems.

Backed by Serent Capital, a growth-focused private equity firm, Payliance continues to drive innovation and deliver measurable value to its clients.

Job Summary

The Content Marketing Manager at Payliance is responsible for developing and executing targeted, account-based content initiatives that support both direct sales to consumer installment lending companies and channel partner sales teams. Reporting to the Head of Marketing, this role requires close collaboration with Digital Marketing Operations, Product Development, and Sales Leadership to create content that resonates with key decision-makers in the lending and payments industry. The Content Marketing Manager plays a critical role in driving revenue growth by aligning content strategy with Payliance’s sales and marketing objectives.

Essential Duties & Other Duties:

• Develop and implement a content strategy that supports account-based marketing (ABM) initiatives, aligning with sales and marketing goals.
• Create compelling, industry-specific content tailored to the needs of consumer installment lenders, effectively positioning Payliance’s payment verification, processing, and collection solutions.
• Optimize content across multiple channels, including product solution briefs, blogs, HTML emails, digital ads, eBooks, industry event materials, webinars, website content, organic search initiatives, LinkedIn posts, and Voice of Customer content.
• Develop content that moves target accounts through the sales funnel, from awareness to marketing-qualified accounts, ultimately driving revenue growth.
• Collaborate with Sales Leadership and Product Marketing to create sales enablement materials, such as pitch decks, case studies, and solution one-pagers.
• Work closely with Digital Marketing Operations to ensure content aligns with broader marketing campaigns, execution timelines, and sales goals.
• Leverage 6Sense account engagement data and intent data tools to craft highly targeted content that aligns with buyer intent signals and maximizes lead conversion rates.
• Stay up to date on industry trends, best practices, and innovations in fintech, lending, and payments to inform content strategy.
• Collaborate cross-functionally with internal teams, including Sales, Product, and Digital Marketing, to ensure consistent messaging and brand voice.
• Manage content calendars, workflows, and approvals using project management tools like Asana.
• Maintain compliance with content regulations and best practices in financial services marketing.
• Other related duties as assigned.

Minimum Education and Experience Required:

• Bachelor’s degree in marketing, communications, journalism, or a related field.
• 5+ years of B2B content marketing experience, preferably in payments, lending, fintech, or B2B SaaS.
• Proven experience in developing ABM content and familiarity with the 6Sense platform.
• Strong understanding of lending and payments industry trends and key buyer personas.
• Experience in translating complex financial products into clear, compelling value propositions that support revenue growth.

Preferred Education and Experience:

• Advanced knowledge of HubSpot Marketing Hub for campaign management.
• Experience using CMS platforms (e.g., WordPress) and project management tools (e.g., Asana).
• Familiarity with SEO best practices and content analytics tools.
• Demonstrated use of AI tools (e.g., ChatGPT, Claude, Perplexity, Jasper, Copy.ai) for content research, creation, and optimization.
• Understanding of content compliance requirements in financial services marketing.

Knowledge, Skills, & Abilities

• Strong writing, editing, and storytelling abilities with a focus on clarity and impact.
• Excellent cross-functional collaboration skills, with the ability to work across multiple teams.
• Data-driven mindset, leveraging analytics to inform and improve content strategy.
• Ability to prioritize tasks and manage deadlines in a fast-paced, dynamic environment.
• Creative problem-solving skills, with the ability to craft compelling content that resonates with target audiences.
• Attention to detail and commitment to delivering high-quality content

Work Environment & Physical Demands

In a standard office environment:

• Mix of independent and collaborative tasks
• Primarily desk-based with prolonged computer use
• Frequent interactions with team members and stakeholders, both in-person and virtual
• Occasional in-office meetings with cross-departmental teams

In a remote office environment:

• Remote work from a home office with online collaboration
• Requires reliable internet connection and a quiet, dedicated workspace
• Regular communication with team members and stakeholders via virtual platforms
• Primarily involves sitting for extended periods and working at a computer
• Occasional light lifting, such as laptops or office supplies
• Reasonable accommodations available for individuals with disabilities

At Payliance we offer a competitive and comprehensive benefits package including, but not limited to:

• Competitive salary
• Single and Family Health Insurance plans, including Dental and Vision coverage
• Short-Term and Long-Term disability
• Matching 401(k)
• Competitive Paid Time Off

Founded in 2007, Payliance is a trusted leader in payments processing, serving businesses across lending, e-commerce, collections, and gaming industries. With over $50 billion processed annually, Payliance supports more than 40,000 merchant locations and over 350 lending clients, enabling them to streamline payment acceptance, reduce costs, and mitigate fraud risks.

Our Payments-as-a-Service platform processes over 11.5 million transactions monthly, ensuring secure and reliable payment processing. With more than 20 years of industry expertise, Payliance supports four core payment methods: Automated Clearing House (ACH), Remote Check Capture (RCC), Credit/Debit Cards, and Real-Time Payments (RTP), and integrates seamlessly with leading Loan Management Systems.

Backed by Serent Capital, a growth-focused private equity firm, Payliance continues to drive innovation and deliver measurable value to its clients.

Job Summary

The Solutions Engineer serves as the product and technical subject matter expert (SME), supporting Account Executives and Client/Partner Success Managers in delivering tailored payment solutions to merchants and partners. This role acts as a trusted technical advisor, translating complex product and technical requirements into solutions that drive value for customers. The Solutions Engineer leads technical discovery discussions, contributes to RFI/RFP responses, and ensures seamless collaboration across teams to maximize product penetration and customer satisfaction.

Essential Duties & Other Duties:

• Act as the product and technical SME, providing pre-sales support to Account Executives and Client/Partner Success Managers.
• Serve as a trusted technical advisor and solution designer, ensuring proposed solutions align with merchant and partner needs.
• Lead client technical discovery discussions to build compelling, value-driven payment solutions.
• Assist with RFI/RFP responses by providing detailed product and technical insights.
• Develop deep expertise in Payliance’s products and technical offerings to effectively match them to customer requirements.
• Translate product capabilities and technical requirements into solutions that solve customer pain points and align with business goals.
• Deliver technical presentations and demonstrations to merchants, partners, and internal stakeholders.
• Work closely with internal teams, including Product, Sales, and Implementations, to ensure smooth solution deployment.
• Stay informed on industry trends, emerging technologies, and competitive landscape to provide insights that enhance Payliance’s solutions.
• Provide feedback to product and development teams based on customer needs and market trends.
• Participate in technical enablement training for internal teams and external partners.
• Support post-sales teams in onboarding and solution implementation when necessary.
• Perform other related duties as assigned to support company objectives.

Minimum Education and Experience Required:

• Bachelor’s degree in a relevant field.
• 5+ years of experience in a solutions engineering, technical pre-sales support, or technical consulting role in the payments industry.
• Experience partnering with sales teams to build compelling payment solutions for large, complex merchant opportunities.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical stakeholders.
• Proven track record of successfully delivering technical presentations to C-level executives.
• Ability to work collaboratively across multiple teams and functions.
• Strategic problem-solving skills with a customer-centric approach.

Preferred Education and Experience:

• Master’s degree in a relevant field.
• Experience building payment solutions for merchants in the consumer lending space.
• Deep understanding of card brand regulations, special interchange programs, and experience analyzing merchant services statements.
• Experience creating technical solutions for ISV and ISO partners.
• Proficiency in Salesforce.
• Familiarity with MEDDPICC and/or Value Selling methodologies.

Knowledge, Skills, & Abilities

• Strong technical acumen in payment solutions and financial technology.
• Excellent verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical audiences.
• Effective problem-solving and critical-thinking skills with a strategic mindset.
• Ability to build and maintain strong relationships with internal teams, merchants, and partners.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Proficiency in relevant technical tools, CRM systems (such as Salesforce), and payment industry standards.

Work Environment & Physical Demands

In a standard office environment:

• Mix of independent and collaborative tasks
• Primarily desk-based with prolonged computer use
• Frequent interactions with team members and stakeholders, both in-person and virtual
• Occasional in-office meetings with cross-departmental teams

In a remote office environment:

• Remote work from a home office with online collaboration
• Requires reliable internet connection and a quiet, dedicated workspace
• Regular communication with team members and stakeholders via virtual platforms
• Primarily involves sitting for extended periods and working at a computer
• Occasional light lifting, such as laptops or office supplies
• Reasonable accommodations available for individuals with disabilities

At Payliance we offer a competitive and comprehensive benefits package including, but not limited to:

• Competitive salary
• Single and Family Health Insurance plans, including Dental and Vision coverage
• Short-Term and Long-Term disability
• Matching 401(k)
• Competitive Paid Time Off

Founded in 2007, Payliance is a trusted leader in payments processing, serving businesses across lending, e-commerce, collections, and gaming industries. With over $50 billion processed annually, Payliance supports more than 40,000 merchant locations and over 350 lending clients, enabling them to streamline payment acceptance, reduce costs, and mitigate fraud risks.

Our Payments-as-a-Service platform processes over 11.5 million transactions monthly, ensuring secure and reliable payment processing. With more than 20 years of industry expertise, Payliance supports four core payment methods: Automated Clearing House (ACH), Remote Check Capture (RCC), Credit/Debit Cards, and Real-Time Payments (RTP), and integrates seamlessly with leading Loan Management Systems.

Backed by Serent Capital, a growth-focused private equity firm, Payliance continues to drive innovation and deliver measurable value to its clients.

Job Summary

The Vice President of Compliance and Risk leads the organization’s risk management and compliance functions, ensuring adherence to industry regulations and the effective onboarding and monitoring of customers. This role involves managing a team of specialists, overseeing compliance for payment products, and collaborating with senior leadership to address regulatory requirements and audits.

Essential Duties & Other Duties:

• Participates in the recruitment and selection process to ensure the organization has the necessary talent to accomplish business goals.
• Promotes an environment that encourages self-motivation, teamwork and collaboration.
• Develop and deliver reporting to senior leadership and governance committees, as needed
• Respond to internal and external audits, exams and requests for information. Assist in the evaluation of audit and examination findings/ observations and implementation of corrective action and responses.
• Oversee Compliance management for all payment products (ACH, Remotely Created Checks and Debit/Credit Card) for mid to enterprise sized merchants operating within heavily regulated industries including collections, payday loans, and money services businesses.
• Manage a team of Underwriting and Risk specialists to onboard and monitor customers within the policy and risk profile.
• Formulate and maintain risk management documentation and procedures, including merchant underwriting policy.
• Manage compliance to Nacha, card brand and network rules.
• Drive compliance training initiatives for employees, fostering a culture of awareness and adherence to established policies.
• Educate leadership team and the board of directors on potential impacts of relevant and upcoming changes in both licensing and regulatory requirements.
• Coordinate and oversee external audits and inquiries, ensuring transparency and cooperation in compliance matters.
• Other related duties as assigned.

Minimum Education and Experience Required:

• Bachelor’s degree or equivalent experience
• A minimum of 8+ years underwriting experience.
• Minimum of 5+ years management experience.
• Demonstrated knowledge of the Financial Institutions.

Preferred Education and Experience:

• Understanding and application of Card Brand and network rules, Nacha, UDAAP, FDCPA, FCRA.
• Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration
• ACAMS, APRP, AAP

Knowledge, Skills, & Abilities

• Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to travel as needed.

Work Environment & Physical Demands

In a standard office environment:

• Mix of independent and collaborative tasks
• Primarily desk-based with prolonged computer use
• Frequent interactions with team members and stakeholders, both in-person and virtual
• Occasional in-office meetings with cross-departmental teams

In a remote office environment:

• Remote work from a home office with online collaboration
• Requires reliable internet connection and a quiet, dedicated workspace
• Regular communication with team members and stakeholders via virtual platforms
• Primarily involves sitting for extended periods and working at a computer
• Occasional light lifting, such as laptops or office supplies
• Reasonable accommodations available for individuals with disabilities

At Payliance we offer a competitive and comprehensive benefits package including, but not limited to:

• Competitive salary
• Single and Family Health Insurance plans, including Dental and Vision coverage
• Short-Term and Long-Term disability
• Matching 401(k)
• Competitive Paid Time Off